Privacy Policy

Date last revised: 25th May 2018

PLEASE READ THIS POLICY CAREFULLY BEFORE CONTINUING TO USE THIS WEBSITE

This privacy policy sets out how “hmofurnitureguys.com” uses and protects any information that you give the authors of “hmofurnitureguys.com” when you use this website.

hmofurnitureguys.com is a trading name of HMO Furniture Ltd (we/us/our) are committed to protecting and respecting your personal data and your privacy.

We recognise that your personal data is your property and that you have provided it to us for specific purposes.

Unless otherwise required by law, the Information Commissioner’s Office (ICO) guidance or best practice, or in order to perform our contract/agreement with you, we will only process your personal data in the way we tell you or in the way you ask us to, and we will give it back to you at any time.

1. THIS POLICY

1.1  This policy, together with the Website Terms of Use, explains how any personal data we collect from you, or that you provide to us, will be processed by us or any processor on our behalf.

1.2  This policy applies to our contract/agreement with you. You are therefore advised to read it carefully. Terms used within it shall have the meaning(s) given in the Data Protection Act 1998 (Act) and/or the General Data Protection Regulation (Regulation), as applicable.

1.3  By visiting our website located at hmofurnitureguys.com (our Website), or by registering for an account or opt-in to any services or products with us, you accept and consent to the practices described in this policy.

1.4  Any changes we make to this policy will be posted on this page. You are advised to check back frequently as any changes will be binding on you when you continue to use the Website after the date of the relevant change.

1.5  For more information relating to your rights under this policy, please see section 10.

1.6  If you have any queries relating to this policy, please contact hmofurnitureguys.com at admin@hmofurnitureguys.com

2. WHO WE ARE

2.1  We are admin@hmofurnitureguys.com which is registered at 245 Walsall Road, Perry Barr, Birmingham, B42 1TY, United Kingdom. We operate the Website and we are the data controller for the purposes of the Act and the Regulation.

2.2  We are registered with the ICO to process your personal data. The registration number of hmofurnitureguys.com is ZAXXXXXX.

2.3  Your data will be processed on our behalf by the following:

2.3.1 MailChimp, a company registered in Atlanta, GA, USA who provide Cloud services and online data collection and are a data processor for the purposes of the Act and the Regulation

2.3.2  Your data will be processed via secure servers as hosted with GoDaddy located in England and the Wales.

2.3.3  We operate on the terms of any written agreement with our data processors relating to your personal data.

2.4  Any payment transactions you make through our Website will be made through our approved third party payment gateway, encrypted through SSL technology. Any of your personal data they hold will be subject to their privacy policy.

3. YOUR CONSENT

3.1  By registering for an Account (if used) and/or otherwise using the Website, you expressly consent to:

3.1.1  provide us and our data controllers with the personal data necessary to allow you to use the Website and make transactions through it;

3.1.2  the processing of your personal data by us and those specifically listed third parties, in accordance with this policy; and

3.1.3  the transfer of your personal data to those third parties listed in this policy, for the reasons specified.

3.2  You may withdraw your consent under 3.1 at any time. However, where the withdrawal of your consent prevents us from verifying your identity or otherwise monitoring who you are, you will be unable to use your Account (if used) and carry outany transactions through our Website OR You may exercise your rights under 3.1 at any time, which includes withdrawing your consent to our processing of your personal data. However, where this withdrawal prevents us from performing our contract/agreement with you and / or our obligations with the regulators, we may not be able to provide our goods and services to you.

4. WHAT WE COLLECT

4.1  We may collect all or some of the following categories of data from you:

DATA CATEGORY TYPE OF INFORMATION COLLECTED
Core Personal Information Title, first name, surname, and email
Online Information IP addresses, cookies

 

5. HOW WE COLLECT YOUR DATA

The data listed in section 4 is collected in the following ways:

5.1  By you completing an opt-in form – this is any information you give to us that we request from you when requesting information and/or products on our Website.

5.2  Information collected – each time you visit our Website, whether through your home, work or a public network, your own computer or mobile device, we may automatically collect:

5.2.1  technical information – your IP address (used by your computer or device to connect to the internet), and any internet browser type and version details; and

5.2.2  visit-specific information – your URLs, Pages and external URL links you viewed or searched for, through the Website.

6. COOKIES

6.1  Our Website will use the cookies listed in section 6.2 (alpha-numeric text files placed on your computer) to:

6.1.1  distinguish you from other users;

6.1.2  optimise your browsing experience;

6.1.3  make necessary improvements to our Website;

6.1.4  recognise and count the number of visitors to our Website and see how they move around the Website during use;

6.1.5  recognise you when you return to our Website; and

6.1.6  record your visit to our website, including any links you may follow.

6.2  The following cookies are set to our Website for the listed purposes:

Necessary cookies (14) help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type

 

Preference cookies(4) enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type

 

Statistic cookies(10) help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. 

Name Provider Purpose Expiry Type

 

Marketing cookies(28) are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type

 

Unclassified cookies(6) are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type

 

6.3  Our Website additionally uses Google Analytics, a web analytics service provided by Google, LLC (Google). Google Analytics uses analytical, performance or targeting cookies to help analyse how you use the Website and compile reports on your activity for us.

6.4  Any information generated by the cookie about your use of the Website (including your IP address) will be transmitted to, and stored by, Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on your activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

6.5  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this your ability to use the Website may be restricted. By using the Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6.6  Except for essential cookies, all cookies will expire after your session.

7. WHAT WE DO WITH YOUR DATA

7.1  Your data is primarily used to capture only basic core informationas stated in section 4.1 when accessing any information we may offer either as a free or paid product or service.

7.2  Additionally, we may use all of your data you provide us to notify you about:

7.2.1  similar offers or promotions on our Website that are similar to those you have already signed up to, or otherwise viewed or enquired about; or

            7.2.2  changes to our Website or our services.

7.3  We may use any data we collect about you (as a result of your visit to our Website) to:

7.3.1  personalise and improve our services (including the Website and its security);

7.3.2  deal with your inquiries and requests;

7.3.3  administer and monitor traffic and behaviours on our Website for analysis, troubleshooting, testing, research, statistical and survey purposes;

7.3.4  ensure that any part of our Website (including any Content) is presented in the most effective manner for you and your computer or device, and to make improvements (where necessary); and

7.3.5  keep our Website safe and secure.

7.4  Where we make a significant change to our services, or any applicable terms and conditions, we will contact you.

7.5  Any data we obtain about you from third parties are used for the purposes of verifying your eligibility to submit an enquiry or application (if applicable) and to make any transactions through our Website, and are acquired only to the extent we are unable to do so as a result of the information you provide to us.

7.6  Once collected, we may retain your data for up to six years following the date of your last transaction or the date you close choose to unsubscribe (whichever is the later). This is to enable us to refer back to any transactions or records you are involved in (should we be required to do so).

8. HOW AND WHY WE DISCLOSE YOUR DATA

8.1  Subject to the rest of part 8 of this policy, we will only disclose your personal data to the following third parties for the following purposes:

8.1.1  our approved payment gateway – in order for you to make the payment(s) required as part of your transaction;

8.1.2  our approved CRM Mailing provider, in order for us to be able to send marketing communications to you.

8.2.3  comply with any legal obligation (such as where stated at clause 6.5 of the Use of Terms);

8.3  Any websites which are linked from the Website are outside of our control and not covered by this policy. If you access those websites using the links provided, the website operators may collect information from you which will be used by them in accordance with their own privacy policies (if any). These policies may differ from ours, and we cannot accept any responsibility or liability in respect of these.

9. SECURITY

9.1  We have put in place appropriate technical and organisational measures to help protect your personal information from unauthorised access, use, disclosure, alteration or destruction consistent with applicable Data Protection Laws.

9.2  Each member of staff has unique log-in details and authentication software requires these to access the systems. Staff have access to personal data only for the purposes of performing their roles.

9.3  We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. YOUR RIGHTS

10.1  In relation to all of your personal data, you have the following rights to ask us (in addition to any rights you may have under the Act or the Regulation):

10.1.1  not to process your personal data for marketing purposes;

10.1.2  to clarify what data we hold about you, how it was obtained, to whom it has been disclosed and for how long it will be stored;

10.1.3  to amend any inaccurate data we hold about you;

10.1.4  to delete any of your data (where you no longer think we need to hold it or you think we have obtained it or processed it without your consent at any time); and

10.1.5  to only process your personal data in limited circumstances or for limited purposes.

10.2  If you wish to exercise any of your rights at any time, please contact us on the details contained at the beginning of this policy in the first instance. We will require you to verify your identity to us before we provide any personal data, and reserve the right to ask you to specify the types of personal data to which your request relates.

10.3  Where you wish to exercise any of your rights, they may be subject to payment of a nominal administration fee (to cover our costs incurred in processing your request) and any clarification we may reasonably require in relation to your request. Such fees may be charged where we consider (acting reasonably) that your request is excessive, unfounded or repetitive.

10.4  Any data provided to you in accordance with your rights will be in a structured and machine-readable form.